Privacy Policy

Montalvo Law Firm, P.A. ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purpose unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal information: name, email address, phone number, physical address; case-related details for legal consultation and representation; payment information when applicable; opt-in records and timestamps for all communication channels (SMS, email, etc.).

Non-personal information: IP address, browser type, device information; website usage patterns and analytics; cookies and similar technologies.

Customer communication: records of inquiries and service requests; appointment details and preferences; case history and feedback.

2. How We Use Your Information

Providing and improving legal services; processing consultations; communicating about your case, inquiries, and appointments; sending SMS and email updates related to legal matters; enhancing website functionality; ensuring security and fraud prevention; maintaining records of communication preferences and consent.

3. SMS Messaging & Compliance

By opting into SMS messaging, you agree to receive text messages related to services, including appointment reminders, case updates, and important notifications.

Opt-in & consent: messages are sent only to those who explicitly opt in; timestamped records of all opt-in actions are maintained, in compliance with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC regulations.

Opt-out: reply STOP at any time to cancel SMS notifications. A final confirmation message is sent and no further messages follow unless you opt back in.

Help: reply HELP for assistance, or call 305-495-4897 during business hours.

Standard message and data rates may apply. Message frequency varies based on your interactions with the firm. Carriers are not liable for delayed or undelivered messages.

4. Information Sharing & Disclosure

Personal information is not sold, rented, or traded. It may be shared with service providers assisting our operations (e.g., case management, payment processing, SMS delivery), when required by law or legal process, or in connection with a merger, acquisition, or sale of assets, in which case it remains protected under this policy. Text messaging originator opt-in data and consent are never shared with third parties beyond the aggregators and providers necessary to deliver messages you've consented to receive.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.

6. Cookies & Tracking Technologies

The website does not currently use Google Analytics, Google Tag Manager, Meta Pixel, or other third-party analytics or advertising tools. If any such tools are added in the future, this policy will be updated to reflect them. Cookies necessary for basic site functionality can be controlled through your browser settings.

7. Your Rights & Choices

You may access, update, or delete your personal information; opt out of marketing emails via unsubscribe; opt out of SMS by replying STOP; request details on how your data is processed; withdraw consent at any time; and lodge a complaint with a supervisory authority where applicable.

8. Third-Party Links

This website may link to third-party sites. We are not responsible for their privacy practices. This policy applies only to information collected by Montalvo Law Firm, P.A.

9. Changes to This Privacy Policy

This policy may be updated periodically. The latest version is always available on this page with its effective date.

10. Contact Us

Montalvo Law Firm, P.A. · Phone: 305-495-4897 · Website: montalvolaw.org

By using our website and services, you consent to this Privacy Policy.